Introduction
Smart Lawn NY ("we," "us," or "our") operates the website smartlawnny.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this policy carefully. By using our site, you consent to the practices described here.
Information We Collect
Information You Provide
- Contact information -- name, email address, phone number, and mailing address
- Property data -- address and property details submitted through our lawn analysis and mapping tools
- Order information -- products purchased, service selections, and scheduling preferences
- Communications -- messages you send us through contact forms, email, or phone
Information Collected Automatically
- Usage data -- pages visited, time on site, referring URL, browser type, and device information
- Location data -- general geographic location based on IP address
- Cookies and tracking -- see the Cookies section below
Payment Information
Payment processing is handled entirely by Stripe, a PCI-DSS Level 1 compliant payment processor. We do not store, process, or have access to your full credit card number, CVV, or other sensitive payment details. Stripe's privacy policy is available at stripe.com/privacy.
Google Maps API
Our website uses the Google Maps API to power our property analysis and lawn mapping tools. When you use these features, Google may collect data in accordance with their privacy policy. By using the mapping features on our site, you are also bound by Google's Privacy Policy.
Google Analytics
We use Google Analytics 4 (GA4) to understand how visitors interact with our website. GA4 collects anonymized data such as pages viewed, session duration, traffic sources, and general location. This helps us improve our website and services. Google Analytics may use cookies to collect this information. You can opt out of Google Analytics by installing the Google Analytics Opt-Out Browser Add-On.
How We Use Your Information
- Process and fulfill your orders and service requests
- Communicate with you about your purchases, installations, and service plans
- Provide property analysis and mower recommendations
- Send transactional emails (order confirmations, shipping updates, scheduling)
- Improve our website, products, and customer experience
- Respond to your inquiries and provide customer support
- Comply with legal obligations
We Do Not Sell Your Data
We do not sell, rent, or trade your personal information to third parties for marketing purposes. We only share your data with service providers who help us operate our business (payment processing, shipping, analytics), and only to the extent necessary for them to perform their services.
Cookies
Our website uses cookies for the following purposes:
- Analytics cookies -- Google Analytics (GA4) uses cookies to measure site traffic and usage patterns
- Functional cookies -- to remember your preferences, cart contents, and session state
- Stripe cookies -- used during checkout for fraud prevention and payment processing
You can control cookies through your browser settings. Disabling cookies may limit some website functionality.
Your Rights
You have the right to:
- Access -- request a copy of the personal data we hold about you
- Correction -- request correction of inaccurate or incomplete data
- Deletion -- request deletion of your personal data, subject to legal retention requirements
- Opt out -- unsubscribe from marketing emails at any time using the link in the email, or by contacting us directly
To exercise any of these rights, contact us using the information below.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Children's Privacy
Our website is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Your continued use of the website after changes constitutes acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy or your personal data, contact us:
- Smart Lawn NY
- Owner: Doug Brown
- 1 Highland Industrial Park, Peekskill, NY 10566
- Phone: (914) 647-7276
- Email: smartlawnny@gmail.com